Customer Service Representative Community, Social Services & Nonprofit - Valparaiso, IN at Geebo

Customer Service Representative

Valparaiso, IN Valparaiso, IN Full-time Full-time Estimated:
$30.
8K - $39K a year Estimated:
$30.
8K - $39K a year 6 days ago 6 days ago 6 days ago In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr.
Rooter Plumbing.
Mr.
Rooter Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers' homes.
At Mr.
Rooter, we love what we do, and we believe in it.
It's not just plumbing to us, but a philosophy applied to every area of our lives.
It's just the plumbing that's made us famous.
As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service.
You are responsible for handling incoming calls and scheduling service calls to meet customer requirements.
Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If this position is for you, you are self-motivated, energetic, and enjoy helping people.
You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
Responsibilities:
Receive incoming calls in professional and courteous manner Prioritize and coordinate the scheduling of services Coordinate delays in schedule with customers and service technicians Use customer development techniques to solicit work through phone, email, mail and personal customer contacts Perform other duties as needed which may include cross-training in related positions Job Requirements:
Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently
Benefits:
Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr.
Rooter Plumbing franchise system within a specified geographical area.
Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.